Read our Privacy Policy

Privacy Policy

At Namso Gen (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains which personal and non-personal information we collect, how we use and share it, and your rights regarding that information when you access or use our website and services.

Information We Collect

  • Information You Provide: When you contact us, we may collect your name, email address, and message content.
  • Usage Data: We automatically record technical data such as your IP address, browser type, operating system, referral URLs, and timestamps.
  • Cookies & Tracking: We use cookies and similar technologies (see next section) to recognize your device, remember your preferences, and analyze trends.

How We Use Your Information

We use the information we collect to:

  1. Operate & Improve: Provide, maintain, and enhance our services; diagnose technical issues; and monitor usage to improve performance and user experience.
  2. Communication: Respond to your inquiries, send updates, security alerts, and support messages.
  3. Legal & Safety: Enforce our Terms of Service, protect against fraud, and comply with legal obligations.

Cookies and Tracking Technologies

We use the following categories of cookies:

  • Essential Cookies: Required for core functionality (e.g., session management).
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

You can control cookies through your browser settings; however, disabling certain cookies may affect site functionality.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at david@santacruz.ec. We will respond to your request within 30 days.